Hein's road to here.
Hein J.M. Knaapen holds a Master’s degree in Organizational Psychology (Honors) and a Bachelor’s degree in Legal Studies from Tilburg University in the Netherlands.
From 2012 – 2019, he was the CHRO for ING Bank in Amsterdam, where he was responsible for the company-wide HRM and People Strategy for over 53,000 employees. He directly managed 1,100 full-time professionals and supported over 45 countries worldwide. Hein designed and implemented the bank’s people agenda, HR Unite, forming its Employee Value Proposition as an integral component of overall business strategy. This successful initiative focused on capability building, leadership development, and performance management which reduced the cost of the HR function by about 20%.
Hein is currently a member of the supervisory board for Coca Cola Enterprises in the Netherlands and has held board positions that include LTP Amsterdam, The National Touring Opera, and Talent to the Top — a Dutch diversity foundation.
His numerous areas of expertise include Human Captial Management, Strategic HR Innovation, Succession Planning, Stakeholder Relations, and Precision Transformation.
For more information or to work with Hein, reach out to a team member.
